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Donald M.

I am grateful to BIAC for saving my life. I knew I was in trouble when I realized my home’s heating oil was running low, but my oil company refused to make a delivery because the path to my house was covered in snow. A brain injury survivor of 13 years, I was ill with both bronchitis and pneumonia at the time and didn’t know where to turn for help. Unable to clear the path myself, I called every municipal office in my town, including the fire department and the mayor’s office, looking for assistance. They never returned my calls. Out of desperation, I even tried to contact one of the local news channels for help, with no luck. Then I remembered BIAC.

I called BIAC’s HelpLine and spoke with one of their brain injury specialists. They were kind, compassionate, and most importantly, willing to help. Thanks to their efforts, my heating oil was delivered the next day and my story has a happy ending. They were the only organization that helped me, and I don’t know what I would have done without them.