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Resource Directory

Welcome to BIAC’s directory of Connecticut-based community resources, state and national organizations, and publications with important information related to brain injury education, prevention, and recovery. If you need further assistance, please give our helpline a call at 860-219-0291 to connect with a Brain Injury Specialist, or email general@biact.org.

Community Resources

The Disability Rights Connecticut, Inc. (DRC)

Its mission is to…advocate, educate, investigate and litigate to advance and protect the civil rights of citizens with disabilities to participate equally and fully in the social and economic life of Connecticut. DRCT operates the PATBI (Protection and Advocacy for Persons with Traumatic Brain Injury) program in Connecticut that provides education, advocacy representation and legal assistance to individuals with acquired or traumatic brain injury (TBI). The PATBI program provides FREE individualized advocacy assistance to individuals with TBI. Statewide coverage.
270 Farmington Avenue, Suite 181,MC6222
Farmington, CT 06030
Local: 860.297.4300; Toll-free (in CT only): 800.842.7303

The Disability Rights Connecticut, Inc. (DRC)

CT’s Women’s Education and Legal Fund

Offers legal advocacy and information on family issues, employment and civil rights.
Phone: 860.524.0601

CT's Women's Education and Legal Fund

CT Bar Association

Offers a lawyer search and addresses grievance issues.

CT Bar Association

CT Probate Court

Probate Courts appoint conservators to oversee the finances and/or personal care of adults who are unable to manage their own affairs. For information on resources please read the following article by Kate McEvoy, Director of the Division of Health Services at the Connecticut Department of Social Services Resources on CT Conservatorship and Probate Court User Guide for Conservators. Kate McEvoy was an integral part of the team that developed and introduced the new conservator laws in CT. Click here for Probate Court Forms.

CT Probate Court

Department of Mental Health and Addiction Services (DMHAS

The Department of Mental Health and Addiction Services (DMHAS) promotes and administers comprehensive, recovery-oriented services in the areas of mental health treatment and substance abuse prevention and treatment throughout Connecticut. While the Department’s prevention services serve all Connecticut citizens, its mandate is to serve adults (over 18 years of age) with psychiatric or substance use disorders, or both, who lack the financial means to obtain such services on their own. DMHAS offers Acquired Brain Injury Services to eligible individuals who have both mental health diagnosis and brain injury.
Phone: 860.262.6725

Acquired Brain Injury Services: An Integration of Community Services for DMHAS Consumers with Brain Injury

Eligibility Criteria for ABI Services

  • Accepted For DMHAS services and currently receiving qualifying services
  • Has a qualifying Acquired Brain Injury (ABI) as determined through appropriate documentation
  • Does not have a primary diagnosis of a degenerative cognitive disorder
  • The dysfunction of the central nervous system is not congenital, developmental or degenerative
  • The services are accepted voluntarily

Program Services

  • Consultation Services
  • ABI Substance Abuse Services
  • Community Residence and Transitional Housing and Living Subsidy
  • Training and Education
  • Advocacy Supports

Consultation and Diversion Program
The regional Community Integration Specialists (CIS) provide services to persons with brain injury through the Local Mental Health Network (LMHA). The CIS is responsible for processing all referrals to the ABI Community Services Program within the designated services area; serving as a link for clients to in-patient services; arranging for clinical consultations; assisting in the development of treatment plans; serving as liaison to private/public services within the appropriate community; providing monitoring of services for DMHAS ABI clients; and providing support to consumers, family members and conservators. The CIS receives continuous training regarding brain injury services available within the particular geographic region. The CIS coordinates with other programs within DMHAS and with other Departments within the State/local services constellation that can provide services, funds, etc., to the person with brain injury.

Department of Mental Health and Addiction Services (DMHAS

Mental Health Association of Connnecticut

The Mental Health Association of Connecticut is a statewide, private, non-profit membership organization whose mission is to advocate and work for everyone’s mental health.
Phone: 1.800.842.1501

Mental Health Association of Connnecticut

National Alliance on Mental Illness Connecticut (NAMI-CT)

National Alliance on Mental Illness Connecticut (NAMI-CT) provides support, education and advocacy to people living with psychiatric conditions, family members, friends, professionals and the public at large.
Phone: 800.215.3021

National Alliance on Mental Illness Connecticut (NAMI-CT)

Department of Rehabilitation Services

Department of Rehabilitation Services: The Bureau of Rehabilitation Services (BRS)
Assists individuals with disabilities prepare for, find, or keep a job.
Phone: 1.800.537.2549

Department of Rehabilitation Services

Ct Department of Labor

Provides information on unemployment benefits and work related issues.

Ct Department of Labor

CT TECH ACT Project

Works to increase independence and improve lives of individuals through increased access to Assistive Technology for work, school and community living.
Phone: 860.424.4881

CT TECH ACT Project

American Job Centers

Career centers offer resume writing, job search strategies, Career Development Specialists, interview techniques, access to computers, phones and faxes for job search.
1.877.872.5627

American Job Centers

The Connect to Work Project

Benefits Specialists (work incentive staff) located throughout the states five regions provide benefits counseling to persons with disabilities who are interested in working.
Phone: 1.800.773.4636

The Connect to Work Project

Connect-ability

Offers information, toll and technical assistance to jobseekers and employers rather than provide direct job placement services.
Phone: 1.866.844.1903

Connect-ability

Goodwill Career Services Center

Goodwill provides various career services FREE to the community through their Career Centers.

Goodwill Career Services Center

Job Accommodation Network

A resource for reasonable workplace accommodation solutions.
Phone: 1.800.526.7234

Job Accommodation Network

The New England Assistive Technology Marketplace (NEAT) Resource and Education Center

Provides people with access to products, new and used equipment, training and services that enhance the independence and quality of life for people with disabilities of all ages.
Phone: 860.243.2869 or 1.866.526.4492

The New England Assistive Technology Marketplace (NEAT) Resource and Education Center

State of CT Workers Compensation Commission

Offers resources for those who have been injured at work.
Phone: 1.800.223.9675

State of CT Workers Compensation Commission

My Place CT

My Place CT is a website that provides a library of resources, services, and supports. Included is a section on finding housing as well as transportation.

My Place CT

Homeless Shelters

Call 2-1-1

Homeless Shelters

Mobility Ombudsmen in Connecticut

Mobility Ombudsmen in Connecticut connect people with disabilities, older adults, and veterans with accessible, reliable transportation so that they are able to participate in their communities. Contact the Mobility Ombudsmen in your area to find out how to access transportation.

Mobility Ombudsmen in Connecticut

Freedom Ride Program

Freedom Ride Program is a prepaid reduced fare voucher program, which offers a 50% discount from the normal taxicab rate, with a minimum purchase of $25 initially. It is available to ADA eligible passengers who need transportation beyond the traditional ADA paratransit service area and hours or for same-day service. For more information about the Freedom Ride Taxi Voucher program look at the information sheet. You can also call 860-247-5329 extension 3086 for more information.

For Freedom Ride Services in Greater New Haven or Greater Bridgeport contact M7. To be eligible, an individual must meet the definition of “disabled” under the Americans with Disabilities Act. Greater New Haven Transit District (GNHTD) and Greater Bridgeport Transit District (GBTD) staff will interview individuals for eligibility. For applications and program details please contact the following:

  • For the New Haven area, please call: 203-288-6282 x-2518
  • For the Bridgeport area, please call The Kennedy Center: 203-365-8522 x 263
Freedom Ride Program

Utilities

Please call Infoline at 2-1-1 to find your nearest fuel bank.

Connecticut Energy Assistance Program (CEA)

The Connecticut Energy Assistance Program (CEA) can help low-income households pay their winter heating bills. Applications are handled by the local Community Action Agency (CAA). To find your local CAA call Infoline at 2-1-1
Operation Fuel and local fuel banks offer private, non-profit energy assistance to those who need emergency help with energy bills and are not eligible for state or federal assistance. The maximum assistance available is $250 per household for the heating season. For your local fuel bank, call Infoline by dialing 2-1-1

Connecticut Energy Assistance Program (CEA)

Center for Disabilities Rights

369 Highland Street
West Haven, CT 06516
Phone: 203.934.7077

Center for Disabilities Rights

Disabilities Network of Eastern Connecticut

238 West Town Street
Norwich, CT 06360
Phone: 860.823.1898

Disabilities Network of Eastern Connecticut

Access Independence

80 Ferry Blvd, Suite 210
Stratford, CT 06615
Phone: 203.378.6977

Access Independence

Independence Northwest

1183 New Haven Rd.
Naugatuck, CT 06770
Phone: 203.729.3299

Independence Northwest

Independence Unlimited, Inc.

151 New Park Ave, Suite 106
Hartford, CT 06106
Phone: 860.523.5021

Independence Unlimited, Inc.

Statewide Legal Services

Provides civil legal services to individuals who meet their income eligibility requirements.
Phone: 1.800.453.3320

Statewide Legal Services

CTLawHelp.org

Provides information and tools to help indiivduals represent themselves – created by Connecticut’s Legal Aid programs to assist people with very low income find help for their legal problems.

CTLawHelp.org

Connecticut Legal Rights Project

Provides legal services to low income individuals with mental health conditions, who reside in hospitals or the community, on matters related to their treatment, recovery, and civil rights.
Phone: 877-402-2299

Connecticut Legal Rights Project

Connecticut Fair Housing Center

Dedicated to enforcing housing laws. The Center provides advocacy, attorney referrals and informaiton in connection with individual housing discrimination complaints.
Phone: 860-247-4400

Connecticut Fair Housing Center

The Office of Victim Services

Responds to the needs of crime victims by providing information, referrals, and direct assistance. Reimbursement for medical bills, counseling, lost wages, disabilities and other expenses experienced as a result of a crime can be obtained through the Victims’ Compensation Fund.
Phone: 1.800.822.8428

The Office of Victim Services

The Center for Medicare Advocacy

A private, non-profit organization that provides education, advocacy, and legal assistance to help those who are elderly and those with disabilities obtain necessary healthcare. This organization focuses on the needs of Medicare beneficiaries, people with chronic conditions, and those in need of long-term care.
Phone: 860.456.7790

The Center for Medicare Advocacy

Social Services

The following programs may be very helpful to individuals with brain injuries, their families, and caregivers. These are administered by the State of Connecticut’s Department of Social Services (DSS).
Note: If as a result of the brain injury, you’re unable to complete a DSS application without assistance or maintain benefits without assistance, contact the ADA Coordinator Astread Ferron-Poole via email Astread.Ferron-Poole@ct.gov or by calling 860.424.5040. Additional Contact Person: Terri-Lynn Johnston via email terri-lynn.johnston@ct.gov or 860.424.5501. You can request an accommodation to ensure you are able to access services.

The Personal Care Assistance (PCA) Medicaid Waiver Program

The Personal Care Assistance (PCA) Medicaid Waiver Program is a home and community-based services waiver that provides for personal care assistance services under Medicaid. Income eligibility applies.
To learn more about the ABI or PCA waivers, visit the CT Department of Social Services.

The Personal Care Assistance (PCA) Medicaid Waiver Program

Community First Choice

Community First Choice (CFC) is a new program in Connecticut offered to active Medicaid members as part of the Affordable Care Act. It is through the CT Department of Social Services (DSS)This program allows individuals to receive supports and services in their home. These services can include—but are not limited to—help preparing meals and doing household chores, and assistance with activities of daily living (bathing, dressing, transferring, etc.). Educational services will be available to help an individual increase his/her independence and learn how to manage in-home staff. CFC is open to any Medicaid member that can self-direct services and meets Institutional Level of Care. Institutional Level of Care means the individual would likely need to be in an institution, such as a nursing home, if they did not have home and community-based services. This program allows an eligible person to have care and support in their home. Call 2-1-1 Option 3 to apply or for additional information. To apply online: CFC
To apply for food, cash and medical coverage (including programs listed below), call 1.855.6.CONNECT (1.855.626.6632) or visit the Department of Social Services/ConneCTonline.
Some individuals choose to apply for benefits in person.

Community First Choice

The Supplemental Nutrition Program (SNAP)

The Supplemental Nutrition Assistance Program (SNAP), formerly the Food Stamp Program, is a federally funded program that helps low-income individuals to buy food.

The Supplemental Nutrition Program (SNAP)

Temporary Family Assistance (TFA)

Temporary Family Assistance (TFA) is a cash assistance program that provides basic human needs to families who have the responsibility of caring for children under the age of 18.

Temporary Family Assistance (TFA)

State Administered General Assistance (SAGA)

State-Administered General Assistance (SAGA) provides cash and or medical assistance to eligible individuals and families in Connecticut who do not have enough money to meet their basic needs and are unable to work.

State Administered General Assistance (SAGA)

State Supplement

The State Supplement program provides cash assistance to the Aged, Blind, or Disabled to supplement their income. In order to receive benefits, individuals must have another source of income such as Social Security, Supplemental Security Income, or Veterans’ benefits. To qualify as aged, and individual must be 65 years of age or older; to qualify as disabled, an individual must be between the ages of 18 and 65 and meet the disability criteria of the federal Social Security Disability Insurance program. Liquid assets cannot exceed $1,600 for a single person or $2,400 for a couple. If a recipient owns a home, a lien is placed upon it.

State Supplement

Access Health CT

Access Health CT is Connecticut’s official health insurance marketplace. Phone: 1.855.805.4325

Access Health CT

General Medicare

General Medicare information is available by ordering Medicare booklets that explain Medicare health plans. Phone: 1.800.633.4227

General Medicare

Husky Health Connecticut

Husky Health Connecticut assists with the healthcare needs of uninsured children and youth, parents and individuals with disabilities.PCMH Plus (PCMH+) is Connecticut Medicaid/HUSKY’s newest experiment to change the way the state pays for health care. 200,000 HUSKY members were enrolled into PCMH Plus during the spring of 2018. Eventually, the state’s plan is to have every Medicaid and HUSKY member in the program. PCMH Plus is a “shared savings” model of payment. Under PCMH Plus, if your health providers are able to reduce the costs of your care, their health system gets half the savings. Shared savings is new and hasn’t been very effective in other states. Do I have to be in the program? No, you have the right to opt-out. Over a thousand people opted-out of PCMH Plus in the first round. To learn more about the program and how you can opt-out if you choose, go to PCMHPlusFacts.org or call 203-427-8242

Husky Health Connecticut

C.H.O.I.C.E.S Program

The C.H.O.I.C.E.S Program (CT’s Health insurance assistance, Outreach, Information and referral, Counseling, and Eligibility Screening) provides free information about medigap policies, long-term care insurance, Medicare health plan choices, Medicare rights and protections, and benefits screening, etc…Also known as SHIP. State Health Insurance Assistance Program. Phone: 1.800.994.9422

C.H.O.I.C.E.S Program

Social Security Administration

SSA — Social Security Administration provides information about changing address, Medicare Part A or Part B, lost Medicare cards, and Social Security disability benefits. Phone: 1.800.772.1213

Social Security Administration

Social Security and Disability Resource Center (SSDRC)

The Social Security and Disability Resource Center (SSDRC) provides information on federal disability benefit programs, SSD (social security disability, mandated under Title II of the social security act) and SSI (supplemental security income, mandated under Title 16), in addition to answering questions about social security retirement benefits and providing resource links on topics such as Medicare. The SSDRC is published, edited, and maintained by Tim Moore, a former disability claims examiner for the social security administration’s disability determination services (DDS), as well as a former caseworker with a background in many federal assistance programs, including Medicaid for Disabled Adults.

Social Security and Disability Resource Center (SSDRC)

Housing/Transportation/Energy

The following organizations can help individuals with brain injuries and their families with their housing needs. A link to each organization’s web site is included where available.

CT Housing Search

CT Housing Search provides a Free Rental Housing Locator Service. Search online or call 1.877.428.8844 to look for affordable or accessible housing.

CT Housing Search

US Department of Housing and Urban Development (HUD)

The US Department of Housing and Urban Development (HUD) publishes a booklet, ‘Looking for HUD –Assisted Rental Housing in Connecticut’. Call 860.240.4800 to request a free copy. This book contains information on Public housing (low income housing) which is operated by the local housing authority. There are apartments for people with disabilities. You can contact as many housing authorities as you want. Each town has their own listing of units. There are often long wait lists so it is best to apply to as many places as possible. Contact numbers are included in the booklet for the properties and housing authorities.

US Department of Housing and Urban Development (HUD)

CT Department of Housing (DOH)

505 Hudson Street
Hartford, CT 06106-7106
DOH Main Line: 860.270.8262
Individual & Family Support Assistance Line: 860.270.8260

CT Department of Housing (DOH)

Housing Choice Voucher Plan

Housing Choice Voucher Program (Section 8) is a federally funded program administered by the CT Department of Housing, which helps low income families and people with disabilities to afford housing in the private market. This program is often closed. Please visit the United Way Housing Choice Voucher Program website to determine if there are current openings or Call 2-1-1.

Housing Choice Voucher Plan